Our standards

License and Insurance Verification

We confirm that every professional holds the licenses their work requires and carries active insurance, before any introduction is made.

Get Matched

Required for every professional in every category. Never an optional upgrade.

1exclusive match, every time
4.5+star rating standard
$0cost to you, always

License and Insurance Verification confirms two things every person should know before hiring: that the professional is legally allowed to do the work, and that they are covered if something goes wrong. Asking for proof yourself is awkward and easy to skip. We do it before any introduction. It is one of the standards behind our Business Development Service.

Requirements differ by trade and by state. Roofing, HVAC, and general contracting each have their own licensing rules, and mortgage and insurance professionals answer to their own regulators. We verify against the requirements that apply to the professional's work and location.

Licensing and insurance checks apply to every category we serve. The specific credentials differ, but the rule is the same: no confirmed credentials, no introductions.

By category

Credentials we confirm by category

Each service has its own licensing and insurance requirements.

Roofing

State roofing or contractor licensing where required, plus active liability insurance.

HVAC

State heating and cooling licensing where required, plus active liability insurance.

Restoration

Licensing where required for restoration and repair work, plus active liability insurance.

Renovation

Contractor licensing where required, plus active liability insurance.

Mortgage and refinance

Active NMLS registration and state licensing.

Homeowners insurance

Active state insurance licensing.

How it works

How License and Insurance Verification Works

Four steps behind every verified license and policy.

01

Credentials submitted

Each professional provides license numbers and insurance details for their trade and service areas.

02

Licenses confirmed

Licenses are checked against the requirements of the relevant state board or regulator.

03

Insurance confirmed

Active coverage is confirmed, not just a certificate from years ago.

04

Standing maintained

Professionals must stay current to keep receiving introductions.

What we confirm

What License and Insurance Verification covers

The credentials we confirm depend on the professional's category and location.

  • Trade licensingRoofing, HVAC, and contractor licensing confirmed where the state requires it.
  • NMLS registrationActive registration confirmed for every mortgage professional.
  • Insurance licensingActive state insurance licenses confirmed for insurance professionals.
  • Liability insuranceActive coverage confirmed for home service professionals.
  • Current standingA lapsed license or policy means no new introductions until it is resolved.
Why it matters

Why licensing and insurance matter to you

These are the two protections most people forget to check until it is too late.

Work done legally

Licensed professionals are accountable to a state board that sets standards for their work.

Protection if something goes wrong

Active insurance means an accident on the job does not become your financial problem.

Permits and inspections

Licensed contractors can pull the permits many projects require, keeping your project compliant.

For you

What verification means for you

Here is how license and insurance checks show up in your experience.

01

No awkward questions

You do not have to ask a professional to prove they are licensed and insured.

02

Protection built in

Active insurance is confirmed before the introduction, not after something goes wrong.

03

Current, not historical

Credentials must stay current for a professional to keep receiving introductions.

FAQ

License and Insurance Verification questions

Which licenses are checked? ›

We check the licenses required for each professional's trade and location, such as state contractor, roofing, or HVAC licensing, NMLS registration for mortgage professionals, and state insurance licensing for insurance professionals.

What insurance is required? ›

Home service professionals must carry active liability insurance. Coverage is confirmed as active, not just documented once.

What happens if a license lapses? ›

A professional with a lapsed license or policy stops receiving new introductions until the issue is resolved and verified again.

Does this apply to financial professionals too? ›

Yes. Mortgage professionals must hold active NMLS registration and state licensing, and insurance professionals must hold an active state insurance license.

Why does this matter if a business has good reviews? ›

Reviews tell you about past customers. Licensing and insurance tell you whether the business is legally allowed to do the work and whether you are protected if something goes wrong.

Get matched with a licensed, insured professional

We confirm the credentials before the introduction, so you do not have to ask.